Shipping and Delivery Policy

1. Products are delivered during official working hours and according to the delivery schedule approved by the sales department.

2. Product prices include delivery and installation services only for products that require installation, in accordance with terms and policies.

The company.

3. In case the shipping is done through an external shipping company:

• The company disclaims any responsibility for delays caused by the shipping company.
• The responsibility for the product fully transfers to the shipping company after it receives the product from the company's warehouses.

4. Upon receiving the shipment, the customer or their representative must:

• Inspection of products and signing for receipt.
• Ensuring the safety of the shipment and that it is free from any damages or shortages.

5. In the event that an authorized person is not available to receive the order, a new appointment will be scheduled, and the customer will bear any additional fees imposed.

Shipping company.

6. If the customer delays in receiving the product for more than 15 days from the scheduled date, a daily storage fee will be imposed at a rate of

%0.5 of the invoice amount.

7. Shipping services do not include loading or installation if the products are sent via a private carrier not affiliated with the company.